Last Updated: October 2023
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("Client"), and Enova Websolution ("Agency", "we", "us", or "our"), concerning your access to and use of the enovawebsolution.in website as well as any related corporate services, media form, media channel, or applications (collectively, the "Services").
You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Enova Web Solution shall provide only the services specifically mentioned in the approved quotation, proposal, or selected package.
Services may include:
Only the services explicitly listed in the proposal are included.
Unless specifically agreed in writing, the following are not included:
Any additional work requested outside the agreed scope shall be treated as a separate project and quoted accordingly.
The Client agrees to:
Project timelines may be affected if required information or approvals are delayed.
For enterprise infrastructure clients, continuous deployment and server uptime are governed by bespoke Service Level Agreements executed at project commencement. These SLAs define the specific response matrices for Critical Incidence Management (e.g., zero-day vulnerabilities, sever DDOS mitigation protocols).
Regarding Search Engine Optimization (SEO) and algorithmic marketing, Enova Websolution explicitly states that we do not own or control third-party search matrices (e.g., Google's Core Algorithms). We warrant the mathematical soundness of our code and the strict adherence to global Webmaster Guidelines. However, we do not guarantee static ranking positions, as such guarantees are fundamentally impossible and actively violate search engine policies.
Late payments may delay ongoing work.
Estimated timelines are based on:
Timeline extensions caused by delayed approvals or incomplete information shall not be considered project delays by Enova.
SEO-related modifications may include:
Requests involving redesigns, new features, new functionality, or major structural changes are outside the agreed scope unless otherwise approved.
SEO is an ongoing process.
Unless otherwise agreed, SEO services are recommended with a minimum engagement period of three (3) months to allow sufficient time for implementation and measurable results.
Where included in the package, Enova will provide monthly performance reports containing:
Reports are intended for the Client’s internal business use.
Enova is not responsible for interruptions, policy changes, or failures relating to third-party platforms including but not limited to:
Any work requested beyond the approved scope shall require:
Additional work will commence only after approval.
Unless otherwise indicated in a superseding Master Services Agreement (MSA), the Site and Services are our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.
Upon receipt of final, unconditional payment for commissioned development or design services, Enova Websolution shall transfer all agreed-upon Intellectual Property (IP) rights of the final deliverables to the Client. This transfer does not include proprietary underlying frameworks, internal scaffolding, or pre-existing code libraries utilized by the Agency to construct the final product, which shall remain the exclusive property of Enova Websolution and are licensed to the Client in perpetuity solely for the operation of the delivered product.
Enova Websolution frequently engages with enterprise clients requiring absolute operational security. We define "Confidential Information" as any data or information, oral or written, treated as confidential that relates to either party's past, present, or future research, development, or business activities.
Both parties agree to exercise the highest degree of care in safeguarding Confidential Information against loss, theft, or other inadvertent disclosure, and agree to take all steps necessary to maintain such confidentiality. We routinely execute binding Non-Disclosure Agreements (NDAs) prior to rigorous technical auditing phases. Any data surfaced during our "Strategic Growth Audit" process is subjected to severe Internal Access Control Lists (ACL).
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF.
In no event will Enova Websolution, our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the services, even if we have been advised of the possibility of such damages. For technical infrastructure deployments, specific uptime and liability parameters are strictly defined within the individual Service Level Agreement (SLA) attached to the project contract.
Neither party shall be liable for delays caused by circumstances beyond reasonable control, including but not limited to:
Business Hours:
Monday – Friday
10:00 AM – 6:00 PM (IST)
Support requests received outside business hours will be addressed on the next business day unless otherwise agreed.
We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms and Conditions or of any applicable law or regulation.
Standard retainer agreements require a formal 30-day written notice of cancellation prior to the next billing cycle, unless a minimum-term contract (e.g., a 12-month foundational infrastructure build) has been executed.
These Terms shall be governed by and defined following the laws of India. Enova Websolution and yourself irrevocably consent that the courts of Kochi, Kerala, India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
For legal inquiries or to request a custom Master Services Agreement (MSA) template for review, please contact our administrative board at [email protected].